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Privacy Policy

Last updated: December 2025.

xBuild (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, products, or services.

1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company details, job title, and any information you submit through forms or enquiries.
Technical Data: IP address, browser type, device information, pages visited, and interactions with our website.
Cookies & Tracking: We use cookies and similar technologies to improve functionality, analyse usage, and personalise experiences.
Project Enquiries: Information voluntarily submitted related to project requirements, location, timelines, or technical specifications.

2. How We Use Your Information
We use personal information to:

  • Respond to enquiries and provide customer support

  • Deliver information about our technology, services, or updates

  • Improve our website and user experience

  • Analyse trends and performance metrics

  • Manage business operations and internal processes

  • Comply with legal or regulatory requirements

We do not sell your personal information.

3. How We Share Information
We may share your information with:
Service Providers: Third parties who help us operate the website, manage communications, analyse performance, or deliver services.
Partners & Contractors: When relevant to a potential or active project, and only with your consent.
Legal Authorities: When required by law or necessary to protect our rights, safety, or property.
All third parties handling personal data on our behalf are required to protect it in accordance with applicable privacy laws.

4. Data Storage & Security
We implement reasonable security measures to protect your information from loss, misuse, or unauthorized access.
However, no digital platform can guarantee absolute security. You use our website at your own risk.

5. International Data Transfers
As an APAC-focused company, your information may be processed in Australia or other jurisdictions. By using our website, you consent to this transfer and processing where permitted by law.

6. Your Rights
Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Restrict or object to certain processing activities

To exercise any rights, contact us at the email below.

7. Cookies
Our website uses cookies to enhance functionality and analyse usage. You may adjust your browser settings to refuse cookies, but this may affect site performance or features.

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their policies separately.

9. Retention of Information
We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill the purpose for which it was collected

  • Meet legal, regulatory, or reporting obligations
     

10. Children’s Privacy
Our website and services are not intended for individuals under 16. We do not knowingly collect information from minors.


11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date indicates the latest revision. Continued use of our website constitutes acceptance of the updated policy.


12. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, you can contact us at:
info@x-build.com.au
5/8-12 Nevilles St, Underwood QLD 4119, Australia

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